Is There a Maintenance Package?
In order to enjoy years of safe, comfortable, and optimal use of your home lift, it must be properly serviced and maintained. Regular lift service and lift maintenance are also necessary to qualify for the Product Warranty — 10 years for the Screw and Nut system and 5 years for the lift itself. If a component needs to be replaced under warranty, parts are supplied at no cost. See warranty conditions >>
When buying from SWIFT or any of our appointed partners in Australia, the first year of elevator service and maintenance is included for free. After this initial year, the lift service and maintenance coverage can be extended at an additional cost (see below). By choosing a Service and Maintenance Package, you can rest assured that your lift is professionally monitored and that expert assistance is just a call away in case of any issues.
Maintenance Package for your Home Lift
SWIFT Australia offers three tailored lift maintenance packages designed to meet a variety of customer needs and budgets. Each plan has its own pricing and service features — from essential checks to all-inclusive elevator service with parts and labour covered. These packages include routine inspections, servicing, priority support, and, in higher tiers, part replacements. By providing flexible service plans, SWIFT ensures that your lift remains safe, reliable, and in peak condition over the years.
Standard Package:
- 2 visits per year with a 33-Points Service Check
- SWIFT Hotline with prompt assistance
- SWIFT Remote Access
- Free lubrication
- Preventive Service
- Condition Report
- 550 GBP/year
Enhanced Package:
- 2 visits per year with a 33-Points Service Check
- SWIFT Hotline with prompt assistance
- SWIFT Remote Access
- Free lubrication
- Preventive Service
- Condition Report
- Free Repair (Parts)
- 1.050 GBP/year
Comprehensive Package:
- 2 visits per year with a 33-Points Service Check
- SWIFT Hotline with prompt assistance
- SWIFT Remote Access
- Free lubrication
- Preventive Service
- Condition Report
- Free Repair (Parts & Labor)
- 1.550 GBP/year
For the avoidance of doubt: The repair under the Comprehensive Package does not cover:
- Replacement of batteries if lift has been used outside the guidelines set out in the user manual
- Faded paint
- Damage caused by abuse, abnormal use, accident, alteration, or removal of parts
- Damage due to operation of the lift in a manner inconsistent with the recommended operation and duty-cycle
- Damage caused by the use of an accessory or part that was not manufactured, sold, or tested by SWIFT
- Damage caused by operation with own oils, or lubricants, that are not suitable for use with the lift
Why Regular Lift Service Matters
- Safety First: Ongoing lift service confirms that safety systems, including emergency brakes and door sensors, are working properly—key for user protection.
- Reliable Performance: Regular support helps catch minor issues early, avoiding major breakdowns and reducing downtime.
- Long-Term Savings: As with most machinery, proactive lift maintenance extends equipment lifespan and minimizes the higher costs associated with emergency repair or replacement.
- Efficient Operation: A well-maintained lift uses energy more efficiently, reducing your running expenses over time.
In summary, regular elevator service and lift maintenance are investments in safety, reliability, and cost-efficiency. Choose a plan that fits your needs and enjoy the peace of mind that comes with keeping your lift in top condition, year after year.
