Warranty and Maintenance
SERVICE WITHOUT COMPROMISE
The way we install and service SWIFT home elevators follows the same unshakeable principles we use to design and produce them. We work with our own technical staff as well as collaborate with local experts to ensure full UK nationwide coverage and maximized support.
All home lifts’ software systems can be wirelessly connected to our central tech support center enabling our technicians to remotely access them if need be to check status and propose software upgrades or related services.
WARRANTIES
We have taken great care when developing our screw and nut drive system (patent pending). You will be glad to know that for the UK market any material defect to the screw and nut system will be covered by a 10 Years Warranty.
If any other part of your SWIFT fails due to faulty materials or manufacturing issues, it will be covered by the SWIFT UK 5 Years Lift Warranty. Faults and deviations in the lift’s paint surface that have occurred due to a defect in materials or paint application from the factory are also covered.
The battery pack is essential to SWIFT’s dynamically charged home lift. While other lifts may only slowly reach the nearest floor during a power outage, SWIFT operates normally. Some battery degradation over time is expected, but we’ll replace it free of charge if capacity falls below 70% during the warranty period.
The SWIFT Warranty requires the lift to be serviced and maintained by SWIFT or any of our appointed local experts in the UK.
MAINTENANCE
Maintenance is typically needed 1-2 times per year. A SWIFT technician will service your lift on-site, ensuring it meets the highest standards before leaving. We only use genuine SWIFT parts for repairs, guaranteeing years of safe and smooth operation.
Our “SWIFT Remote” system with wireless diagnostics will ensure quick support, and notify you if additional service is necessary.
Regular software updates will also ensure that your home lift is not only as safe and entertaining as the first time, but actually gets better and better the more you use it.
SWIFT has three levels of Maintenance and Service Packages depending on usage and needs. Read more about our Service and Maintenance Packages
