Is There a Maintenance Package?
In order to enjoy years and years of fun, comfortable and optimal usage of the home lift, it has to be properly serviced and maintained. Service and maintenance is also a prerequisite to benefit from the Product Warranty of 10 years for Screw and Nut system, and 5 years for the lift itself. For any replacement under warranty, the parts are replaced for free. See warranty conditions >>
When buying from SWIFT or any of our appointed partners, the first 1 year of Service and Maintenance is included for free. After the first year the Service- and Maintenance can be extended at additional cost (see below). With a Service and Maintenance package you can be assured that we are monitoring your lift and that you can call us at any time if there is a problem. SWIFT offers three levels of Service and Maintenance Packages:
Service and Maintenance Package
Standard:
- 1 visit per year with a 27-point check and free oil
- Remote monitoring and diagnosis
- Preventive maintenance
- Condition report
- 550 GBP/year
Enhanced:
- 1 visit per year with a 27-point check and free oil
- Remote monitoring and diagnosis
- Preventive maintenance
- Emergency call outs
- Condition report
- 1.050 GBP/year
Comprehensive:
- 1 visit per year with a 27-point check and free oil
- Remote monitoring and diagnosis
- Preventive maintenance
- Emergency call outs
- Repairs (parts and labor)
- Condition report
- 1.550 GBP/year
For the avoidance of doubt: The repair under the Comprehensive Package does not cover:
- Replacement of batteries if lift has been used outside the guidelines set out in the user manual
- Faded paint
- Damage caused by abuse, abnormal use, accident, alteration, or removal of parts
- Damage due to operation of the lift in a manner inconsistent with the recommended operation and duty-cycle
- Damage caused by the use of an accessory or part that was not manufactured, sold, or tested by SWIFT
- Damage caused by operation with own oils, or lubricants, that are not suitable for use with the lift
