{"id":78507,"date":"2022-10-24T13:08:53","date_gmt":"2022-10-24T13:08:53","guid":{"rendered":"https:\/\/swiftlifts.com\/support\/"},"modified":"2026-07-21T03:53:50","modified_gmt":"2026-07-21T03:53:50","slug":"soutien","status":"publish","type":"page","link":"https:\/\/swiftlifts.com\/fr\/soutien\/","title":{"rendered":"Soutien"},"content":{"rendered":"\n\t<section class=\"section is-full-height\" id=\"section_1796257589\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1844\" src=\"https:\/\/swiftlifts.com\/wp-content\/uploads\/2025\/06\/Support-and-FAQ_w3.jpg\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse row-full-width\"  id=\"row-1976881220\">\n\n\t<div id=\"col-1246883301\" class=\"col hide-for-medium medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-429930222\" class=\"col support-faq medium-5 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2943931598\" class=\"text\">\n\t\t\n<h1>Assistance SWIFT \u2014 Votre ascenseur r\u00e9sidentiel de luxe, entre de bonnes mains<\/h1>\n\t\t\n<style>\n#text-2943931598 {\n  font-size: 1.5rem;\n  color: #ff9196;\n}\n#text-2943931598 > * {\n  color: #ff9196;\n}\n@media (min-width:550px) {\n  #text-2943931598 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1789913426\" class=\"text\">\n\t\t\n<p><span style=\"font-weight: 400;\">Vous avez une question sur votre ascenseur r\u00e9sidentiel de luxe ? Commencez par consulter notre <a href=\"https:\/\/swiftlifts.com\/fr\/swift-faq\/\">FAQ<\/a> \u2014 vous y trouverez des r\u00e9ponses claires sur nos produits, l&rsquo;installation et bien plus encore. Vous pouvez aussi planifier une pr\u00e9sentation digitale ou une visite de votre domicile \u00e0 votre convenance. Et si vous pr\u00e9f\u00e9rez \u00e9changer directement, notre \u00e9quipe est joignable par t\u00e9l\u00e9phone.<\/span><\/p>\n\t\t\n<style>\n#text-1789913426 {\n  font-size: 1rem;\n  color: rgb(255,255,255);\n}\n#text-1789913426 > * {\n  color: rgb(255,255,255);\n}\n@media (min-width:550px) {\n  #text-1789913426 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-429930222 > .col-inner {\n  padding: 0px 0px 40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1976881220 > .col > .col-inner {\n  padding: 30% 20px 0px 20px;\n}\n@media (min-width:550px) {\n  #row-1976881220 > .col > .col-inner {\n    padding: 60% 0px 40px 0px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1796257589 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  min-height: 10vh;\n}\n#section_1796257589 .section-bg-overlay {\n  background-color: rgba(0,0,0,.5);\n}\n#section_1796257589 .section-bg img {\n  object-position: 0% 0%;\n}\n@media (min-width:550px) {\n  #section_1796257589 {\n    min-height: 100vh;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1508823450\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse row-full-width\"  id=\"row-1248771850\">\n\n\t<div id=\"col-2133107633\" class=\"col hide-for-medium medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1325824198\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3506648679\" class=\"text\">\n\t\t\n<h3>Contactez l&rsquo;\u00e9quipe SWIFT<\/h3>\n\t\t\n<style>\n#text-3506648679 {\n  font-size: 1.3rem;\n  color: rgb(255, 201, 189);\n}\n#text-3506648679 > * {\n  color: rgb(255, 201, 189);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3105966644\" class=\"text\">\n\t\t\n<p>SWIFT est une entreprise sp\u00e9cialis\u00e9e dans les ascenseurs r\u00e9sidentiels haut de gamme, avec des \u00e9quipes commerciales et des showrooms implant\u00e9s en Su\u00e8de, en Chine, en Tha\u00eflande, en Malaisie, en Cor\u00e9e, en Arabie Saoudite, \u00e0 Bahre\u00efn et \u00e0 Duba\u00ef.<br \/>\nNous continuons \u00e0 nous d\u00e9velopper \u2014 de nouvelles destinations rejoindront prochainement notre r\u00e9seau international.<\/p>\n\t\t\n<style>\n#text-3105966644 {\n  font-size: 1rem;\n  color: rgb(255, 255, 255);\n}\n#text-3105966644 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/swiftlifts.com\/fr\/nous-contacter\/\" class=\"button primary lowercase arrow-icon-button-sunset\" style=\"padding:0px 0px 0px 0px;\">\n\t\t<span>Voir les showrooms<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1325824198 > .col-inner {\n  padding: 0px 10% 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-2060596775\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2812247495\" class=\"text\">\n\t\t\n<h3>Comment acqu\u00e9rir votre ascenseur r\u00e9sidentiel?<\/h3>\n\t\t\n<style>\n#text-2812247495 {\n  font-size: 1.3rem;\n  color: rgb(255, 201, 189);\n}\n#text-2812247495 > * {\n  color: rgb(255, 201, 189);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1144152313\" class=\"text\">\n\t\t\n<p>L&rsquo;achat et l&rsquo;installation d&rsquo;un ascenseur r\u00e9sidentiel de luxe peuvent sembler \u00eatre un projet ambitieux. Pourtant, avec SWIFT, chaque \u00e9tape est pens\u00e9e pour \u00eatre aussi claire et fluide que possible.<br \/>\nNous avons rassembl\u00e9 tout ce qu&rsquo;il faut savoir : comment \u00e7a fonctionne, ce \u00e0 quoi vous pouvez vous attendre et les points importants \u00e0 prendre en compte avant de vous lancer.<\/p>\n\t\t\n<style>\n#text-1144152313 {\n  font-size: 1rem;\n  color: rgb(255, 255, 255);\n}\n#text-1144152313 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/swiftlifts.com\/en\/contact-us\/\" class=\"button primary lowercase arrow-icon-button-sunset\" style=\"padding:0px 0px 0px 0px;\">\n\t\t<span>Comment acheter?<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2060596775 > .col-inner {\n  padding: 0px 10% 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1248771850 > .col > .col-inner {\n  padding: 10% 20px 0px 20px;\n}\n@media (min-width:550px) {\n  #row-1248771850 > .col > .col-inner {\n    padding: 10% 15% 0px 0px;\n  }\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse row-full-width\"  id=\"row-738781808\">\n\n\t<div id=\"col-1609035334\" class=\"col hide-for-medium medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1432740670\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2262706820\" class=\"text\">\n\t\t\n<h3>Garantie et entretien \u2014 Une qualit\u00e9 qui dure<\/h3>\n\t\t\n<style>\n#text-2262706820 {\n  font-size: 1.3rem;\n  color: rgb(255, 201, 189);\n}\n#text-2262706820 > * {\n  color: rgb(255, 201, 189);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1013361404\" class=\"text\">\n\t\t\n<p>La fa\u00e7on dont SWIFT installe et entretient ses ascenseurs r\u00e9sidentiels de luxe refl\u00e8te les m\u00eames exigences rigoureuses qui guident leur conception et leur fabrication. Parce qu&rsquo;un \u00e9quipement premium m\u00e9rite un suivi \u00e0 la hauteur, nous proposons une garantie g\u00e9n\u00e9reuse ainsi qu&rsquo;un contrat de service et d&rsquo;entretien complet et fiable.<\/p>\n<p>Votre tranquillit\u00e9 d&rsquo;esprit fait partie de notre engagement.<\/p>\n\t\t\n<style>\n#text-1013361404 {\n  font-size: 1rem;\n  color: rgb(255,255,255);\n}\n#text-1013361404 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/swiftlifts.com\/fr\/garantie-et-entretien\/\" class=\"button primary lowercase arrow-icon-button-sunset\" style=\"padding:0px 0px 0px 0px;\">\n\t\t<span>Garantie SWIFT<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1432740670 > .col-inner {\n  padding: 0px 10% 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-669927079\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3600859293\" class=\"text\">\n\t\t\n<h3>Foire aux questions (FAQ)<\/h3>\n\t\t\n<style>\n#text-3600859293 {\n  font-size: 1.4rem;\n  color: rgb(255, 201, 189);\n}\n#text-3600859293 > * {\n  color: rgb(255, 201, 189);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-36445608\" class=\"text\">\n\t\t\n<p>Tout ce que vous souhaitez savoir sur nos ascenseurs r\u00e9sidentiels de luxe est r\u00e9uni ici. Parcourez les th\u00e8mes disponibles pour trouver facilement et rapidement la r\u00e9ponse \u00e0 votre question.<\/p>\n\t\t\n<style>\n#text-36445608 {\n  font-size: 1rem;\n  color: rgb(255,255,255);\n}\n#text-36445608 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/swiftlifts.com\/fr\/swift-faq\/\" class=\"button primary lowercase arrow-icon-button-sunset\" style=\"padding:0px 0px 0px 0px;\">\n\t\t<span>Voir la FAQ<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-669927079 > .col-inner {\n  padding: 0px 10% 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-738781808 > .col > .col-inner {\n  padding: 10% 20px 10% 20px;\n}\n@media (min-width:550px) {\n  #row-738781808 > .col > .col-inner {\n    padding: 20% 15% 20% 0px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1508823450 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(137, 137, 137);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":78509,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-78507","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SWIFT Home Lift Support and Customer Help<\/title>\n<meta name=\"description\" content=\"Get support for SWIFT home lifts including FAQs, buying guidance, maintenance help, and customer assistance for installation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swiftlifts.com\/fr\/soutien\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soutien\" \/>\n<meta property=\"og:description\" content=\"If you need support when choosing your domestic lift, or if you have any questions about installation. 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